Are your items handmade?

Yes all of my items are made by myself in my smoke free and pet friendly home in Sudbury Ontario Canada.

What materials do you use?

I use high quality fabrics consisting mainly of knit 95% cotton and 5% spandex, unless otherwise stated. I also use a variety of lace, kam snaps, grommets, cording, and vinyl.

How long until I receive my order?

Orders from the site are RTS (ready to sell) items and will be packaged and shipped within 1-5 business days from receiving order. Shipping times vary by location and usually tend to arrive in 1-2 weeks within Canada through Canada Post. Custom orders vary depending on design so please see next box for details.

Do you do custom orders?

Yes, I try to accept custom orders whenever possible. Depending on the complexity of design and materials sought after, custom orders are usually 2-4 weeks from final drafting. This process is shared between myself and the buyer until the final draft is agreed upon. Once items are complete, shipping usually takes 1-2 weeks. For custom orders, please message me or call using my Facebook business page to design your custom items.

Is there local pick-up and shipping?

Shipping is currently offered for a flat rate of $18.00 within Canada but is subject to change or be priced based on exact shipping charges through Canada Post. Local pick-up in the Greater Sudbury area is available and please message me for this option. Shipping to the United States is available but please message me before placing an order.

Do you have Brand Reps?

I am currently looking for brand reps 4 times a year that will fill a 2 month spot. Brand Reps will need to follow requirements and applications offered through my Facebook business page. All children 0-12 years old are eligible and living in Canada. Adult brand reps will be added in the future.

How safe are your products for babies and children?

All items are safe to use for babies and children. For any concerns regarding allergies, know that all materials are pre-washed before construction in my home using Gain Pods of various scents. My home is pet friendly (dog) and therefore all items should be washed before using. To avoid any strangulation hazards, do not use any items on small children without adult supervision and do not use for sleeping purposes. To avoid any choking hazards, please ensure the integrity of all snaps, grommets and vinyl appliques before use. All of my items have non-functioning faux drawstrings to avoid any strangulation hazards.

How do I care for my items?

Please wash all items before use, using cold water. You can also flip items inside out to save on regular wear and tear on any appliques. Items should be hanged to dry or using tumble dry on a low heat. Please do not iron items you are unsure of, avoiding all vinyl and appliques. Iron items with iron set on low for material required and without steam. you may adjust the temperature as needed slowly. If you are unsure about ironing any items, please contact me for instructions.

Can I return an item?

I always try to ensure the quality of my items, however, sometimes things can be missed before shipping out. If you find an error in the seams or another error that would have occurred during the manufacturing process, please contact me within 48 hours of receiving the item through a message. Please include photos and a description of the error. Regular wear and tear after washing and wearing is not considered manufacturing errors and will not be eligible for returns. Most items are sized based on standard measurements and should not cause for manufacturing error. Custom items are not eligible for returns because measurements are provided before manufacturing and items are discussed in great detail before creation. If you are unsure, please message me within the 48 hours. Approved returns may still be the responsibility of the buyer in shipping charges.

How do I take measurements?

Measurements are best taken before custom orders to ensure fit when completed. Because different pattern designers use different forms of measurement, I can provide best fit per garment when these are provided.

Some measurements that will be required are:

  • head circumference
  • around neck
  • around shoulders
  • around bicep and wrist
  • from should to wrist
  • around chest and waist (at belly button)
  • around hips
  • from waist to ankle and hip to ankle
  • from inner thigh to ankle (inseam)
  • around ankle
  • bottom of foot (big toe to heel)

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